Human Resources – Using InstantSurvey to provide a voice for your employees

Continuous internal feedback can be a very powerful and important tool within your organization. Being in tune with employee perceptions and attitudes is a critical piece of the responsibilities of the human resources department. While part of an HR professional’s job is maintaining employee satisfaction and business performance, it can be a very difficult task to accomplish and measure. Online surveys can help you dramatically in those efforts. By gathering feedback from employees related to satisfaction, benefits, events, management, departure and more, you can provide a measurement gauge for the overall attitude of your employee base. You can also key yourself into issues, trends and ideas around the company that could lead to improved satisfaction and therefore better performance.

As your employees all offer unique perspectives on your organization, they each contain a wealth of information regarding the internal or external operations and practices of the business. Their suggestions for improvement, complaints on issues, and/or praises on what works can be invaluable toward moving your organization in the right direction. Online surveys enable you to easily conduct and manage the process of collecting and delivering this feedback from the right people to the right places. When feedback is taken into account and proper implementations are made, it can improve your business significantly, and employees will feel valued in knowing their suggestions made an impact on the business. The importance of this cannot be stressed enough, as employees who have a sense of involvement in their organization offer far greater company “buy-in”. This decreases turnover rates, which thereby decreases overall costs, improves efficiency and minimizes lost knowledge. Online surveys allow you to collect critical insights from throughout your organization and fully utilize the resources you have – the people in your company – to gain powerful ongoing measurement and feedback to boost your company’s performance.

If you are hesitant to replace traditional paper surveys with online data collection methods because you are worried about the hassle, InstantSurvey online survey software makes it easy. InstantSurvey allows you to save time and money by dramatically cutting down on the process of creating and sending out surveys, collecting the results and building reports. Building your survey in InstantSurvey is easy and it can be distributed to your audience instantly with only a few clicks. Employees can then respond in minutes by simply clicking on a link and taking the survey at that moment. There’s no need to print paper surveys and mail them out by hand - it’s all done online and through email by one person in a matter of minutes. Results are then collected in real time as soon as the respondent completes the survey, and are delivered to you in automatic, presentation-quality reports. You don’t need to gather up the surveys and attempt to accumulate all of the results, as InstantSurvey will do it for you. InstantSurvey allows you to collect feedback whenever you need it and as quickly as you need it. Turn what used to be a two-month process requiring weeks of labor into a process that can be completed in a few days.

Beyond simply cutting down on time and costs, InstantSurvey offers quite a few options that can help human resources professionals specifically:

• Complete survey customization: InstantSurvey will never have distracting banners, disclaimers or advertisements placed in online surveys, forms or reports. You can add your own company’s logo, color schemes, font styles, pictures or video, and customize the survey however you need to.
• Automated reminders: InstantSurvey allows you to set up automated reminders of your surveys that will go out to respondents who have not yet answered the survey. These can dramatically increase response rates and allow you to ensure employees that you would genuinely value their feedback.
• Respondent anonymity: If you wish, the checking of one simple box will allow you to ensure respondent answers cannot be tracked back to them. Without this feature, many respondents would be hesitant to provide honest opinions.
• High security measures: The data you collect from your employees is yours and yours only, and you can be confident it will remain that way. InstantSurvey protects respondent information, ensures confidentiality and superior data security with our secure infrastructure of application servers. Click here to read our GMI/InstantSurvey Data Security Overview.
• Ease of use: You do not need to be technically savvy to use InstantSurvey’s automated online survey tool. It is a built with an intuitive approach and has step-by-step wizards that guide you through much of the process. If you have questions, we have responsive customer service and 24 hour help.
• Custom real-time reporting: This allows you to create custom reports that show the data you want presented in the formats you want to present them in. You can filter responses and provide each department different links to online real-time reports to ensure they each receive data relevant to their needs.

Sample Templates Available for HR Professionals

360 Degree Feedback Survey
Employee Benefits Survey
Employee Exit Survey
Employee Satisfaction Survey #1
Employee Satisfaction Survey #2
Meeting Scheduler Survey

InstantSurvey Help Documents for HR Professionals

10 tips to increase response rates
10 tips to maximize return on your surveys
10 tips for more attractive surveys
Ten Benefits of conducting surveys online
How-to import surveys directly from Word
How-to collaborate using InstantSurvey
How-to preload respondent data
How-to build custom, professional reports